Shipping & returns

Anna Nova Return Policy

All returned merchandise from annanova.com must be unused, undamaged and in brand new condition with in 30 days of purchase date.  All tags need to be attached and merchandise in the original packaging. Refunds for returned items will issued via store credit that can be used on annanova.com towards a future purchase. Customer is responsible for paying the return shipping costs. 

We do not accept the return of items purchased directly from indepentent retail locations or other websites.

Sale items can not be returned. 

Please contact customer service at info@annanova.com with your order number to start the return process.